Frequently Asked Questions

1) What is the difference between each of the services you offer (psychological testing, counseling, and leadership consulting)?

Psychological testing is intended to support or rule out specific diagnoses (e.g., ADHD, learning disabilities). It incorporates standardized psychological assessments (such as IQ, achievement, personality) results and a psychologist’s relevant experience to establish a clear diagnosis and treatment recommendations. Testing is typically conducted by a licensed psychologist trained in the relevant area of concern. Testing can also be provided by a mental health professional who is supervised by a licensed psychologist.

Counseling or therapy offered at ICPS assists children, teens, and adults with mental health concerns and career or academic concerns. Counseling must be provided by a licensed mental health professional (e.g., licensed psychologist) or a graduate trainee who is supervised by a licensed mental health professional. This is intended to regulate the profession and ensure that individuals conducting counseling have received adequate training and supervision. This separates counseling from other professions, such as coaching.

Lastly, leadership development consulting (i.e., executive coaching and leadership trainings) is intended to develop leaders within organizations in order to improve individual, team, and organizational performance. A leadership consultant does not need to hold a license. However, many licensed psychologists receive training in leadership development and apply their transferable psychological skills in consulting roles. It is helpful to ask about a leadership consultant’s training; relevant certifications or licenses; and evidence of success of leadership development programs.

2) Do you accept health insurances?

ICPS does not accept health insurances for various reasons. Importantly, we do not involve a third party (i.e., insurance company) in your treatment in order to ensure confidentiality to the highest degree possible; provide the highest quality of service without a third party determining your treatment length and frequency; and ensure timely service delivery.

3) What are your psychological testing, therapy, coaching, and consulting fees?

– Psychological testing and counseling/therapy/coaching fees with a Licensed Psychologist (Ph.D. Level Provider) are $325 for the initial session/clinical interview lasting 80-90 minutes. This is the first step for any service. We may need to schedule another clinical interview if we cannot complete all questions in our initial session.

– Following the clinical interview(s), counseling/psychotherapy/coaching sessions are $250 per any 50-minute service hour.

– For testing, you will receive an estimated fee you must sign after the clinical interview. We will only have this fee available after the initial session once your customized goals, priorities, and testing needs are determined. To schedule testing after the clinical interview, you will need to pay the full remaining testing fee before scheduling. Our testing fee includes all steps (clinical interview, assessment administration, assessment scoring, assessment interpretation, writing of a detailed report, and 50-minute review of results) that our psychologist oversees.

– Testing reports will be provided 25-30 business days after testing, depending on availability.

– Our cancellation policy is now a full 48 BUSINESS HOURS (not including weekend days and holidays) before any appointment. We will only waive the cancellation/no-show fee for a documented emergency or medical reason. If you late cancel or no-show for any reason (with the exception of a documented emergency or medical reason, based on our discretion), a cancellation or no-show fee will be processed.

– The cancellation/no-show fee is the full session fee for the service you were scheduled for. If you/your child is sick or cannot attend an in-person appointment, a phone or video appointment can be conducted instead.

– In order to provide adequate services, you must be honest in all steps of the process with your provider.

– Please note: we DO NOT provide services for any individual charged with any legal charges or undergoing complex divorce proceedings. We do not provide fitness for duty, presurgical, foster care-related, adoption-related, custody-related or immigration evaluations. If you seek an evaluation/therapy with us for any of these reasons without our knowledge, you will be discharged from services upon this information becoming available. Assessment results/service treatment summaries will not be considered valid in these cases either.

– No payment plans, reduced rates, or insurance paperwork are provided at this time. If desired and requested, documentation (a superbill) can be provided for Out of Network benefits. This is the only documentation that can be provided. You will need to submit this superbill to your insurance on your own. Just so you know, we do not accept any insurance as an In-Network provider. You will ultimately be responsible for all fees. We can only provide a superbill at the end of the testing/evaluation process or after a counseling/psychotherapy session.

– A complimentary 15-minute phone consultation with our office manager is provided to interested clients. If you have specific questions for the psychologist, you can just let the office manager know.

– For leadership consulting services, please get in touch with us for additional details and individualized proposals.

Thank you for your trust in our services.

4) What general background information should I look for in a provider?

You should look for relevant training, licensing credentials, cultural competence, collaboration, and both research and practice experience. You should search for a provider who demonstrates evidence of training related to your area of concern or strength. In addition, you should find a provider who is licensed or supervised by a licensed mental health professional, such as a licensed psychologist.

Licensed psychologists hold a doctoral degree (typically a PhD or a PsyD in Counseling or Clinical Psychology). Licensed psychologists with PhDs have experience integrating and conducting scientific research and practice. PsyD programs place a greater emphasis on psychological practice rather than conducting psychological research.

You should search for a provider trained in understanding and applying multicultural knowledge and skills. This is relevant to all individuals, as all individuals have cultural factors that have influenced their experiences, values, goals, and behaviors. It is imperative to find a provider that you feel you can approach with concerns, questions, or suggestions.

In order for treatment to be effective, you should feel that your provider is working with you as a collaborator. Lastly, I recommend a provider who integrates both research studies and practice-related expertise. Your provider should understand and keep up to date with relevant scientific studies that pertain to your concerns and strengths. In addition, if your provider has conducted scientific research, this provides them with the ability to discern high quality studies from lower quality studies.